We currently deliver across the UK, Northern Ireland and the Republic of Ireland at a cost of £66.50 (£100 to Northern Ireland and the Republic of Ireland). We regularly run free delivery promotions. Please check our offers page for more information. Unfortunately we cannot deliver to certain postcodes due to unique access restrictions. These postcodes can be found below.
A reduced delivery charge of £36.50 is applied to our glass doors and bedroom furniture (unless more than one item is ordered, in which case normal delivery charges will be applied).
We aim to deliver within 21 days and will be in contact with you within the first week to inform you of the available delivery date. Deliveries are made Monday-Friday. Our Home Delivery Service (HDS) will often be in contact with you initially by text message, so please ensure you provide a mobile number where possible when placing your order.
Wherever possible, we conduct a two-man delivery, putting the items in a room of your choosing. It is the customer’s responsibility to ensure that the access to the room is suitable for the items ordered.
If you have any special delivery requirements, please let us know once you’ve placed your order by calling 0800 980 3499 with your order number (the order number will be supplied in the order acknowledgement email).
We ask all our customers to inspect their delivery carefully on arrival and notify us as soon as possible, but no later than within 72 hours of delivery, if there has been any damage in transit. The driver will be happy to wait while you check your items. Please do not sign to say you have checked the products until you have adequately done so. Unfortunately, we are unable to accept claims for breakages, scratches or damage to any products that you have accepted and signed for on delivery and that was not subsequently notified to us within 72 hours of delivery.
If you intend using subcontractors for installation we recommend you do not commit to them until the delivery has been made, this will avoid any danger of you being financially liable for downtime due to unavoidable delays.
If you have any other questions regarding delivery then please feel free to get in touch by contacting us via the website, 0800 980 3499 or email email@example.com
For further information see our Terms and conditions
The following postcodes are excluded from our usual delivery service. Please contact us for further information, if you live in one of these areas for alternative delivery arrangements.