Our factory will re-open from Monday 11th May, which means that we should be able to offer home delivery within 4 weeks of this date. It may be sooner, it may be a little longer, but we’re doing everything we can to work safely and provide our customers with the very best service we can during these challenging times. This picture may change following the government’s review of the lockdown and social distancing so we’ll keep you updated. To find out more view our Covid-19 page.
We currently deliver across the UK, Northern Ireland and the Republic of Ireland at a cost of £54 (£96 to Northern Ireland and the Republic of Ireland). We regularly run free delivery promotions, please check our offers page for more information. Unfortunately we cannot deliver to certain postcodes due to unique access restrictions, these postcodes can be found below.A reduced delivery charge of £30 is applied to our Glass doors and Bedroom furniture (unless more than one item is ordered, in which case normal delivery charges will be applied).
We aim to deliver within 21 days and will be in contact with you within the first week to inform you of the available delivery date. Deliveries are made Monday-Friday. Our Home Delivery Service (HDS) will often be in contact with you initially by text message, so please ensure you provide a mobile number where possible when placing your order.
Delivery lead-times will increase if purchases are made using Hitachi Personal Finance. Lead-times will increase by a further 14 days due to the ‘cooling off’ period applying to finance applications.
Wherever possible, we conduct a two-man delivery, putting the items in a room of your choosing. It is the customer’s responsibility to ensure that the access to the room is suitable for the items ordered.
If you have any special delivery requirements, please let us know once you’ve placed your order by calling 0800 9803499 with your order number (the order number will be supplied in the order acknowledgement email).
We ask all our customers to inspect their delivery carefully on arrival as we are unable to accept claims for breakages, scratches or damage more than 72 hours after delivery. The driver will be happy to wait while you check your items and you must sign to say they are satisfactory and fit for purpose.
If you intend to use subcontractors for installation we strongly recommend you do not commit to them until the complete delivery has been made. This will avoid any costs associated with unavoidable delays. Spaceslide are not liable for financial loss caused by unforeseen delays in delivery.
If you have any other questions regarding delivery then please feel free to get in touch by contacting us via the website, 0800 9803499 or email firstname.lastname@example.org
For further information see our Terms and conditions
The following postcodes are excluded from our usual delivery service. Please contact us for further information, if you live in one of these areas for alternative delivery arrangements.