Product Information.

 

All of our doors are made to measure. Our sliding doors are made according to the overall height and width of the actual aperture in which you wish to install the system. The maximum height is 2,490mm and the maximum width is 5,000mm. However, please note with our Classic range the widest width you can go to is 4555mm.

 

 

We can produce a dropdown with our colour-matched liners and end panels to help finish the look of your wardrobes. Speak to your local showroom team for more information on how to achieve the perfect look.

 

 

Colour-matched track sets are included and cut to size for your made to measure sliding doors.

 

 

As deep as you want them to be! We provide the doors and track sets for your wardrobe at the size you need so you can fit them in whatever space you need to.

 

 

Yes, we have two different storage systems, Standard and Premier. Standard storage systems come in fixed lengths that can be cut down or added to depending on your requirements.

 

 

The stanchions are not designed to fit onto an angle surface, but you can use the floor to wall system to fix onto the wall below a sloping ceiling.

 

 

The stanchions are high-grade aluminium, which is anodised satin silver. The metal accessories are either aluminium or die-cast zinc whilst the drawer units are made of FSC® (TT-COC-007874) certified MFC (melamine faced chipboard).

 

 

The hanger bar will take up to 60kg of weight, offering plenty of strength to support all of your clothes. The MFC shelving will take the weight of a 26" TV. This is equivalent of up to 30kg.

 

 

A liner is a piece of MFC (melamine-faced chipboard). This will match your choice of sliding door frame. The purpose of a liner is to act as a floor plate for the bottom track as well as a wall liner where the sliding doors will meet the wall. Our liners are 100mm wide, 18mm thick and approximately 2,500mm long. They are not compulsory - and you can delete them from our order sequence if they are not required – however, we’d always recommend using a liner to make the installation even easier.

 

 

Our track sets range from 84-100mm (back to front) at their biggest, with the bottom track being slightly smaller to ensure that your doors fit securely, but don't detract from the overall look.

 

Product Finishes.

 

The design your own tool on the website allows you to play around with colour configurations and styles. If you would like some advice on fashionable colour choices or combinations, our team of design experts would be happy to help. You can use WhatsApp or simply call 0800 980 3499.

 

 

Yes they are. By using the design your own tool, you can calculate the cost of the combinations. Click here to start your design.

 

 

We have 4 showrooms across the UK. The showrooms have each door range on display and a variety of different finishes. If you would prefer to check with a showroom click here to find your nearest one.

 

 

You can be as creative as you like with colour ways and designs.  The only restriction is that all of your doors must be within the same range.

 

 

The colour way options allow you to achieve 176 different combinations from 11 finishes. The bedroom furniture colours are matched to the Premium Mini, Premium Midi and Deluxe Shaker door ranges.

 

 

If you can’t get to a showroom but still need to see the colours and combinations in person you can order samples to be delivered direct to your home address. Once you order you will receive an email to redeem your £12 charge against your next order from us.

Warranty and Safety.

 

Absolutely. All glass and mirrors are safety backed to BS 6206 part B. Our products go through extensive testing by FIRA. More information on this can be found here.

 

 

The warranty covers all moving parts of your sliding doors and room dividers. More information on the product warranty can be found here.

 

 

Yes, it carries a two year guarantee (on top of the standard ten year warranty we offer on sliding door moving parts).

 

 

When installing a wardrobe with a soft close mechanism on top of carpet or in a new-build house, there are occasions where the bottom liner and track on the wardrobe may eventually drop or compress over time. This may be due to the carpet and underlay further compressing under the weight of the wardrobe, or in the case of a new-build property, the floor settling over time, particularly when the room is full of furniture and possessions. This may mean that your soft close may no longer engage and function as it should. If on the rare occasion this happens, the soft close mechanism can easily be adjusted to drop down the soft close pin. We have a video and self-help guide to do this which can be found here
                
Our 10 Year Warranty covers the repair or replacement of the soft close mechanism functionality but not where that functionally has failed as a result of settlement and/or installations on top of carpet. 

Installation and Delivery.

 

Our doors are easy to install.  All you will need is a spirit level, tape measure and pozi drive screw driver, as well as possibly a hacksaw if you need to cut the stanchions or shelves down to size. We’d always recommend at least two able-bodied people to carry the doors and install them. Click here to see our helpful installation videos.

 

 

Our products are easy to install. However, for those who prefer not to do it themselves, we can arrange a full design and installation service for you. Contact us here for further information.

 

 

You are advised to not decorate rooms prior to installation (including the laying of carpet).

 

 

Once we receive your order, we aim to deliver within 21 days depending on product specification. Our delivery partner Kinetic Logistics will contact you to arrange a time slot closer to the delivery date, at which point they will take your delivery right to the room of your choosing. More information can be found on our delivery page

 

We ask all our customers to inspect their delivery carefully on arrival and notify us as soon as possible, but no later than within 72 hours of delivery, if there has been any damage in transit. The driver will be happy to wait while you check your items. Please do not sign to say you have checked the products until you have adequately done so. Unfortunately, we are unable to accept claims for breakages, scratches or damage to any products that you have accepted and signed for on delivery and that was not subsequently notified to us within 72 hours of delivery.

 

 

Until now we have only been able to offer Installation exclusively through a selection of our showrooms. Due to its success and popularity we have expanded our offering to include online customers. We have been able to offer this service online since launching virtual installation which involves our dedicated team talking you through the steps of measuring up, either via FaceTime or Skype or even the simple exchange of photos. Through this they can confirm that your measurements are accurate and make sure there is nothing obstructing the space for the wardrobe to fit. 



After this has been completed the dedicated installation team are able to advise when your delivery and installation will take place.



Should you have any queries regarding our installation service please contact us here. When filling out the form please choose your query type from the drop down. For all survey enquiries please select ‘install’. 

 

Product Description.

An end panel is the side of the wardrobe. Whilst you may wish to have one side as an existing wall in your bedroom, you can use an end panel on the other side to determine the width of your wardrobe. Our end panels are made from MFC (melamine-faced chipboard) and can be specified to match your chosen wardrobe frame.  They are supplied in a standard size* which can be cut to perfectly fit the height of your bedroom ceiling. See end panel video here.

 

*H: 2,500mm x W: 620mm x D: 18mm

 

Wall to wall means your wardrobe doors will be fitted in an existing niche between two walls. If you don’t have a niche, you can create one by using end panels. You can do this from an existing wall to an end panel (wall to end panel), or use two end panels to create your wardrobe space (end panel to end panel). See more information here

 

 

A liner is a piece of MFC (melamine-faced chipboard). This will match your choice of sliding door frame. The purpose of a liner is to act as a floor plate for the bottom track as well as a wall liner where the sliding doors will meet the wall. Our liners are 100mm wide, 18mm thick and approximately 2,500mm long. They are not compulsory - and you can delete them from our order sequence if they are not required – however we’d always recommend using a liner to make the installation even easier. For information on how to install liners click here.

 

An aperture is the area that your doors will be fitted into. It is the width (A), height (B) and depth (C) of the space where your sliding doors will be.

 

Room dividers have a different frame system. As the room divider will be seen from both sides, they are made with a frame that hides all the fixings. The door frames are Satin Silver anodised aluminium and you have the opportunity to choose a different colour for the front and the back, rendering both sides aesthetically pleasing. With a wardrobe system, the wheels and reverse of the panel are exposed within the interior of the wardrobe but concealed from view.

 

Finance FAQ's

 

If your order value qualifies for finance, simply select the finance option on the checkout page and follow the instructions on screen.

 

 

Your monthly repayments will begin one month after your purchase has been delivered (or installed if Spaceslide are carrying out the installation)

 

 

No. There are no arrangement fees or hidden extras if the agreement is settled within 12 months.

 

Applying for online finance - When you buy online from Home Decor GB Ltd t/a Spaceslide you have the choice of applying for finance by adding your purchase to the shopping basket.

 

Select the option to ‘pay by finance’ in the basket process. There is a 10% minimum deposit to be paid immediately which will be processed by Opayo (our secure card payment partner).

 

You will receive instant confirmation of a successful deposit payment and be given instructions on how to complete your finance application.
Following confirmation of a successful finance agreement, you will receive an order confirmation from Spaceslide with details about the next steps regarding any survey, delivery and / or installation.

 

You’re eligible to apply if you:

 

  • Are 18 or over

  • Live in the UK or Jersey and have done so for at least 3 years

  • Are employed, self-employed, a homemaker, retired with a pension, a working student, or receiving a disability benefit

  • Have a debit/credit card in your name, registered to your address

  • Have a UK bank or building society current account

  • Have an email address for application updates

 

Within minutes of your application being approved, you will be presented with the option to sign your credit agreement.

 

If you are offered the ability to e-sign your credit agreement and choose to do so, a PDF of your credit agreement will be displayed on the screen. You should read the credit agreement carefully before clicking all the relevant sections agreeing to its terms. Once you have agreed to the terms of the credit agreement Home Decor GB t/a Spaceslide will be notified and you need do nothing more. If you are presented with a requirement to print and return your credit agreement you should print the PDF agreement, read it carefully and then sign the document following the instructions on the covering letter.

 

This signed document should then be posted to the address shown on the covering letter of the credit agreement.

 

Note that products will not be allocated to your order until your completed and signed agreement is returned and received by a panel of lenders. Manufacture of your goods will follow soon after your agreement has been returned to our finance company.

 

 

Credit scoring is the process used by financial services companies to evaluate the credit risk of new applicants. This technique will be applied to your application for online finance. Credit scoring works by awarding points for each answer given on the application form such as age, income and occupation, together with information obtained from credit reference agencies.

 

This information allows a panel of lenders to produce consistent decisions, ensuring all applicants are treated fairly. Credit scoring does not discriminate on the grounds of sex, race, religion or disability.

 

 

In addition to credit scoring, a panel of lenders also take into account confirmation of your identity, validation of certain application details, existing commitments and information held at the credit reference agencies. Though a panel of lenders are unable to provide you with the main reason for the decline of your application, it is usually based on one, or a combination of the following:

  • Your credit score (note that every finance company will score you differently)

  • Adverse credit reference agency information

  • You are considered to be overcommitted

  • You are aged under 18

  • Your existing account performance with other lenders

 

Some of the information is public information, for example, electoral roll, County Court Judgements and bankruptcies. Other lenders may also file information about accounts you hold with them. For instance, this could include your payment history and outstanding balance on these accounts.

 

Any requests for credit where a credit reference search has been undertaken, will also be filed, although the result of the request is not recorded.

 

You should send a cheque for £2.00 made payable to the relevant company, together with details of all addresses at which you have lived over the last 6 years:

 

Consumer Help Desk Experian Limited PO Box 8000 Nottingham NG1 5GX Equifax Ltd., Credit File Advice Centre. PO Box 1140. Bradford, BD1 5US Consumer Services, Callcredit Limited, PO Box 491, LEEDS, LS3 1WZ

 

The above listed agencies will provide details of information relating to these addresses. If you believe that the information is incorrect, you can ask the agency to correct it.

 

 

Yes. We acknowledge that your circumstances change and just because a panel of lenders have refused a previous application, it does not mean that they’ll automatically turn down a further request. We do suggest, however, that you leave at least 6 months between applications.

 

Should your application be unsuccessful, Spaceslide will contact you to arrange alternative payment methods or refund your deposit.

 

 

In order to safeguard against fraudulent applications, we regret that we're able only to deliver goods to the home address of the applicant.

 

 

Spread the cost with our interest free finance available online.

 

Our simple finance option allows you to spread the cost of your purchase over 12 months.

 

All you need to do is:

 

1. Spend a minimum £1,500

2. Place a minimum 10% deposit

3. You will be redirected to fill out a finance application
 
The table below shows you monthly repayments based on total order values for illustration purposes.

 

 Order value

 DEPOSIT
 (10%)

 Monthly
 payments

 Representative
 example:

 

 £1,500

 £150

 £112.50

 Cash price

 £1,500

     

 0% APR representative

 
     

 Interest rate

 0% fixed

     

 Number of payments

 12

     

 Monthly payment

 £112.50

     


 Total amount payable

 £1,500

 

Credit is subject to age, status and affordability. Terms & Conditions Apply. Home Decor GB Ltd FRN: [662610] Home Decor GB Ltd, Innovation Way, Woodhouse Mill, Sheffield, S13 9AD trading as Spaceslide is a credit broker, not the lender and is authorised and regulated by the Financial Conduct Authority. Credit is provided by a panel of lenders. Authorised and Regulated by the Financial Conduct Authority.