FAQs

Our most frequently asked questions

We’ve collated our frequently asked questions to help you to feel 100% confident about your Spaceslide purchase. Alternatively get in touch through our live chat or call us on 0800 9803499.

Questions and answers

Can I purchase a storage system to go behind my wardrobe?
Yes, we have two different storage systems, Standard and Premier. Standard storage systems come in fixed length that can be cut or added to depending on your requirements.

 

Will the storage system work on a sloping ceiling?
The stanchions are not designed to fit onto an angle surface, but you can use the floor to wall system to fix onto the wall below a sloping ceiling.

 

How high and wide can my wardrobes go?
All of our doors are made to measure. Our sliding doors are made according to the overall height and width of the actual aperture in which you wish to install the system. The maximum height is 2,490mm and the maximum width is 5,000mm.

 

Can I have the Classic KIDS doors in made to measure sizes like all of the other doors?
No, the Classic Kids is the only part of the Spaceslide range that comes in fixed sizes. For more information clickhere.


What is the storage system made of?
The stanchions are high grade aluminium, which is anodised satin silver. The metal accessories are either aluminium or die-cast zinc whilst the drawer units are made of FSC® certified MFC (melamine faced chipboard).

 

What weight will the clothes hanger bar and the MFC shelving take?
The hanger bar will take up to 60kg of weight, offering plenty of strength to support all of your clothes. The MFC shelving will take the weight of a 26" TV. This is equivalent of up to 30kg.

 

The bedside table and dressing table have integrated power sockets, how is this connected to my mains connection?
The bedside unit and dressing table come with a PowerCube. It acts as an extension cord providing USB and plug points from inside the units. The cable connecting the PowerCube to the mains socket is 3 metres long.

Questions and answers

Do you offer advice with colour combinations and door configurations?
The design your own tool on the website allows you to play around with colour configurations and styles. If you would like some advice on fashionable colour choices or combinations, our team of design experts would be happy to help. You can use our live chat system or simply call 0800 9803499.

 

Are the different effects/colours individually priced?
Yes they are. By using the design your own tool, you can calculate the cost of the combinations. Click here to start your design.

 

I’d prefer to see the doors in person, do the showrooms have a display of each door type?
We have two showrooms one in London and one in the Midlands. The showrooms have each door range on display and a variety of the different finishes. If you would prefer to check with a showroom call the number on the links above.

 

Do my doors all have to be the same configuration of colours and designs? 
You can be as creative as you like with colour ways and designs.  The only restriction is that all of your doors must be within the same range.

 

Can the furniture be colour matched to my sliding doors?
The colour way options allow you to achieve 36 different combinations from six finishes. The bedroom furniture colours are matched to the Premium mini, Premium midi and Deluxe Shaker door ranges.

 

Can I order samples?
If you can’t get to a showroom but still need to see the colours and combinations in person you can order samples to be delivered direct to your home address.

Useful Links

Order Samples

Questions and answers

Are the products safe?
Absolutely. All glass and mirrors are safety backed to BS 6206 part B. Our products go through extensive testing by FIRA, more information on this can be found here.

 

What does the product warranty cover?
The warranty covers all moving parts of your sliding doors and room dividers. More information on the product warranty can be found here.

Useful links

Terms and Conditions

Questions and answers

Are the doors difficult to install?
Our doors are easy to install.  All you will need is a spirit level, tape measure and pozi drive screw driver, as well as possibly a hacksaw if you need to cut the stanchions or shelves down to size. We’d always recommend at least two able-bodied people to carry the doors and install them. Click here to see our helpful installation videos.


Can you install the sliding wardrobes for me?
Our products are easy to install however for those who prefer not to do it themselves, we can arrange a full design and installation service for you. Contact us here for further information.

 

How long will it take for my sliding wardrobes to be delivered?
Once we receive your order, we aim to deliver within 21 days depending on product specification. Our delivery partner HDS will contact you to arrange a time slot closer to the delivery date, at which point they will take your delivery right to the room of your choosing. More information can be found on our delivery page.

 

Are guides and tracks included in my order?
Contact your nearest showroom for information on our complete design, survey and installation process.

Questions and answers

What is an end panel?
An end panel is the side of the wardrobe. Whilst you may wish to have one side as an existing wall in your bedroom, you can use an end panel on the other side to determine the width of your wardrobe. Our end panels are made from MFC (melamine-faced chipboard) and can be specified to match your chosen wardrobe frame.  They are supplied in a standard size* which can be cut to perfectly fit the height of your bedroom ceiling. See end panel video here.

*H: 2,500mm x W: 620mm x D: 18mm

 

What does wall to wall, wall to end panel, and end panel to end panel mean?
Wall to wall means your wardrobe doors will be fitted in an existing niche between two walls. If you don’t have a niche, you can create one by using end panels. You can do this from an existing wall to an end panel (wall to end panel), or use two end panels to create your wardrobe space (end panel to end panel). See more informationhere

 

What is a liner?
A liner is a piece of MFC (melamine-faced chipboard). This will match your choice of sliding door frame. The purpose of a liner is to act as a floor plate for the bottom track as well as a wall liner where the sliding doors will meet the wall. Our liners are 90mm wide, 18mm thick and approximately 2,500mm long. They are not compulsory - and you can delete them from our order sequence if they are not required – however we’d always recommend using a liner to make the installation even easier. For information on how to install liners click here.

 

What is an aperture?
An aperture is the area that your doors will be fitted into. It is the width (A), height (B) and depth (C) of the space where your sliding doors will be.

 

What is the difference between room dividers and wardrobe doors?
Room dividers have a different frame system. As the room divider will be seen from both sides, they are made with a frame that hides all the fixings. The door frames are Satin Silver anodised aluminium and you have the opportunity to choose a different colour for the front and the back, rendering both sides aesthetically pleasing. With a wardrobe system, the wheels and reverse of the panel are exposed within the interior of the wardrobe but concealed from view.

Here to help

Preparing and Measuring

Use our helpful guide to make sure your wardrobe doors fit your space perfectly.

Installation

Need a hand installing your order? We can help – with our professional installation service available to all online customers.

Order Samples

Are you trying to decide on the perfect finish for your sliding wardrobe doors? No problem – we can send you up to 8 samples for just £6, which will be reimbursed when you order.

Our Showrooms

There’s really no substitute for seeing our storage solutions first hand, so why not come along to one of our two stunning showrooms?