We've put together some commonly asked questions to give you more information about Spaceslide and the service we offer. If you have a question that you can't find the answer to, please use our contact us page.
Sliding doors
How high and wide can my wardrobes go?All of our doors are made to measure. Our sliding doors are made according to the overall height and width of the actual aperture in which you wish to install the system. The maximum height is 2,490mm and the maximum width is 5,000mm.
My height is bigger than 2,490mm, what can I do?
We can produce a dropdown with our colour-matched liners and end panels to help finish the look of your wardrobes. Speak to your local showroom team for more information on how to achieve the perfect look.
Are track sets included with the doors?
Colour-matched track sets are included and cut to size for your made to measure sliding doors.
How deep are your wardrobes?
As deep as you want them to be! We provide the doors and track sets for your wardrobe at the size you need so you can fit them in whatever space you need to.
Interior
Can I purchase a storage system to go behind my wardrobe?Yes, we have three different storage systems, Classic, Premier and Signature. Classic storage systems come in fixed length that can be cut or added to depending on your requirements.
Will the storage system work on a sloping ceiling?
The stanchions are not designed to fit onto an angle surface, but you can use the floor to wall system to fix onto the wall below a sloping ceiling.
What is the storage system made of?
The stanchions are high-grade aluminium, which is anodised satin silver. The metal accessories are either aluminium or die-cast zinc whilst the drawer units are made of FSC® certified MFC (melamine faced chipboard).
What weight will the clothes hanger bar and the MFC shelving take?
The hanger bar will take up to 60kg of weight, offering plenty of strength to support all of your clothes. The MFC shelving will take the weight of a 26" TV. This is equivalent of up to 30kg.
Other
What is a liner?
A liner is a piece of MFC (melamine-faced chipboard). This will match your choice of sliding door frame. The purpose of a liner is to act as a floor plate for the bottom track as well as a wall liner where the sliding doors will meet the wall. Our liners are 100mm wide, 18mm thick and approximately 2,500mm long. They are not compulsory - and you can delete them from our order sequence if they are not required – however, we’d always recommend using a liner to make the installation even easier.
How thick are the track sets?
Our track sets range from 84-100mm (back to front) at their biggest, with the bottom track being slightly smaller to ensure that your doors fit securely, but don't detract from the overall look.
Installation and Delivery
Are the doors difficult to install?
Our doors are easy to install. All you will need is a spirit level, tape measure and pozi drive screw driver, as well as possibly a hacksaw if you need to cut the stanchions or shelves down to size. We’d always recommend at least two able-bodied people to carry the doors and install them. Click here to see our helpful installation videos.
Can you install the sliding wardrobes for me?
Our products are easy to install however for those who prefer not to do it themselves, we can arrange a full design and installation service for you. Contact us here for further information.
How long will it take for my sliding wardrobes to be delivered?
Once we receive your order, we aim to deliver within 21 days depending on product specification. Our delivery partner HDS will contact you to arrange a time slot closer to the delivery date, at which point they will take your delivery right to the room of your choosing. More information can be found on our delivery page.
What can I expect if I order online installation?
Until now we have only been able to offer Installation exclusively through a selection of our showrooms. Due to its success and popularity we have expanded our offering to include online customers. We have been able to offer this service online since launching virtual installation which involves our dedicated team talking you through the steps of measuring up either via FaceTime or Skype. Through this they can confirm that your measurements are accurate and make sure there is nothing obstructing the space for the wardrobe to fit.
After this has been completed the dedicated installation team are able to advise when your delivery and installation will take place.
Should you have any queries regarding our installation service please contact us here. When filling out the form please choose your query type from the drop down. For all survey enquiries please select ‘install’.
